Server Upgrade Complete: Enhanced Hold Music Performance

We've upgraded our hold music servers to deliver a better experience for your callers.

Here's what's improved:

Increased Capacity
- Our servers can now handle 50% more concurrent calls with hold music, so you won't hit capacity limits as quickly during busy periods.
Faster Response Times
- Reduced latency means hold music starts playing almost immediately when callers are placed on hold, eliminating those awkward moments of silence.

These improvements ensure your callers hear seamless hold music right away, creating a more professional experience during high call volumes.

If you have any feedback or issues relating to this change, please contact support via live chat or email. 😄