This release is a big one for anyone using the phone screener. We've overhauled our telephony stack, tightened up how you manage communication channels, and shipped a number of improvements under the hood that make the whole platform faster and more reliable. Here's a peek at what's changed.

Phone calls in Studiio currently support our C1 carrier, this update adds the functionality for our new C2 carrier. A significant upgrade to the infrastructure behind your on-air phone experience. Everything you already know... the phone screener, call screening, call transfers, hold music, recording and transcription is still there, now running on a more reliable foundation.

For stations using the in-browser phone screener, this means better call quality, more stable connections, and improved handling of multiple simultaneous calls. Your presenters and producers connect directly from the browser as before, no extra software needed.

Our C1 carrier phone numbers will be gradually migrated to our C2 carrier over the coming weeks. We will send you an email with more details regarding this and any expected downtime.

We've made a round of updates across SMS/MMS, WhatsApp, Facebook Messenger, and Instagram Direct, tidying up how messages, threads, and accounts are displayed and managed. The changes are subtle but add up to a noticeably smoother experience when you're switching between channels mid-show.

The Content tab has been rebuilt from the ground up. It's no longer just a document editor, it's a central workspace for everything that goes into a show.

You can now record, edit, and mix audio directly in Studiio. Layer multiple tracks, cut and splice clips, adjust levels, and export a finished mix, all without leaving your browser. Whether you're building a pre-recorded segment, editing an interview, or assembling a bulletin, the tools are right there alongside your script.

Multiple people can edit the same document at the same time. You'll see coloured presence indicators showing who else is in the document, and changes appear live without refreshing. Great for producers and presenters working together before a show.

Every save is now a revision. Open the history sidebar to browse past versions of any document, preview what it looked like, and restore it with a single click. No more losing work.

You can now set per-document access permissions directly from the content editor. Control who can view or edit individual scripts, runsheets, or bulletins.

Create document templates for recurring formats, show runsheets, news bulletins, interview guides, and apply them when creating new content. Consistent structure, less setup every week.

Your dashboard has two new modules.

gives you a horizontal view of the full day, your scheduled shows, content items, and phone activity all laid out in a single scrollable timeline. It automatically scrolls to the current time so you can see at a glance where you are in the day.

surfaces the documents your team has been working on most recently, so you can jump straight back in without hunting through folders.

You can now register webhook endpoints to receive real-time HTTP notifications when things happen in Studiio, new listeners, content changes, phone events, and more. Configure which events you want, view a delivery log per webhook, and retry failed deliveries. Available under Settings > Webhooks.

The API key management page has been rebuilt. You can now create scoped keys with fine-grained permissions, choosing exactly which resources each key can read or write. Each key also has its own activity log so you can see how and when it's being used.

You can now manage your own news and weather data sources from Settings.

lets you add any RSS, Atom, JSON, or XML feed alongside Studiio's built-in wire. Preview feeds before adding them, map custom fields, and choose which categories to pull from.

lets you connect your own weatherapi.com or OpenWeatherMap key, or point to any custom JSON weather endpoint. Configure multiple locations and field mappings for your region.

If you visit Studiio on iOS or Android, you'll now see a prompt to add it to your home screen. This gives you a full-screen, app-like experience without going through an app store.

Your billing page has been rebuilt. You can now see a clear breakdown of your current plan, track usage across different features, view your full invoice history, and manage your payment method, all from a single easier-to-navigate page.

Inviting team members, managing roles, and setting permissions have all been redesigned to be clearer and quicker. The Noticeboard and Alerts sections have also been rebuilt with a cleaner layout, better filtering, and an improved editing experience.

We've upgraded our caching infrastructure to handle real-time data, things like live phone screener state, call routing, and on-air status more efficiently. In practice this means less lag between actions and what you see on screen, and better resilience if there's a brief connectivity blip.

That's everything in this release. As always, we'd love to hear what you think. Head to our feedback board or open the live chat and let us know.

- The Studiio Team

Studiio will be performing scheduled maintenance ahead of our carrier migration this weekend.

Studio Panels:

Dashboard:

If you encounter any issues during this weekend's maintenance window, please let us know!

Send us a live chat, or email support@studiio.io.

We've been busy. This release brings a refreshed look to your dashboard, meaningful upgrades to account security, richer listener insight, and a first look at where your station's content is heading. Here's everything that's new.

Your dashboard has a new font and visual style. We've cleaned up the typography and refined the interface so everything is easier to read and quicker to scan, the same Studiio you know, looking sharper and feeling more modern. No action needed; it's already live the next time you log in.

Two updates make it easier to keep your account locked down without locking yourself out.

2FA recovery codes are here. You can now download a set of recovery codes to keep somewhere safe. If you ever lose access to your usual two-factor method, a lost phone, a wiped authenticator app, a recovery code gets you back in. Generate and download yours from your security settings.

Add multiple passkeys. You're no longer limited to a single passkey for biometrics or a security key. Register your laptop's fingerprint reader, your phone, or a hardware key in a drawer so you always have a way in, whichever device you're on.

Your listeners are more than a name and an email. You can now attach membership and donation data to individual listeners, and see it surfaced against both listener and show records. That means a clearer picture of who's supporting your station, how, and around which programming... all in one place, right where you're already working.

In future, you will be able to automatically sync membership and donation data through integrations. If you have any suggestions for integrations, please let us know!

Our beta testers are getting an early look at the Content tab, a single home for everything that goes into a show. Scripts, run sheets, news bulletins, weather reports and audio files all live together in one central place. No more scattered docs and hunting for the right file before you go on air.

It's in beta for now while we gather feedback. If you don't see the tab yet, we'll be releasing it to our customers in the coming weeks.

Handling moderated SMS/MMS messages just got cleaner. You can now dismiss a moderated message to clear it out of your moderation queue while keeping the message itself deleted. The result is a tidier queue that only shows what still needs your attention.

That's the lot for this release. As always, we'd love to hear what you think, your feedback shapes what we build next. Head over to our feedback board or launch our live chat.

Studiio is aware of the upcoming ACMA Sender ID registration changes, and we want to update our Australian customers on what this means for you.

Studiio does not use Sender IDs when sending SMS replies or triggers. We always send messages from your phone number rather than your account name. This means your listeners won't receive Studiio SMS messages with an 'unverified' label, they'll continue to see your SMS number as the sender just as they do now.

However, if you use a separate provider for bulk SMS sending, you may need to register with ACMA. Please contact that provider for further details.

If you have any questions, feel free to email support@studiio.io.

We've just pushed a new update to our dashboard!

Features include:

⚡️ A faster interface: We've cleaned up some unused code, made some performance improvements and added some better route handling.

📊 New show level statistics: Now visible via the new Shows page and within each show itself. See which shows have the most engagement, and what communication channels you get the most engagement from per show.

🎧 Listeners page updates: We've added two new modules (listener tenure and top listeners)

If you have any feedback, suggestions or encounter any issues, let us know via live chat or email support@studiio.io.

Connect your WhatsApp for Business accounts to Studiio to start receiving and responding to messages from your listeners.

WAfB is still in BETA, so if you encounter any issues with setup, any bugs or feedback, send us an email or live chat.

Happy WhatsApp-ing!

We've just pushed some updates to enable greater control and visibility over your phone calls and SMS triggers.

See an overview of your phone call minute usage along with detailed phone usage metrics, statistics and pricing related to your plan.

We've overhauled our SMS triggers area to give you greater control and visibility over your SMS triggers. You can now see stats related to your triggers, logs of triggered messages, along with some new features:

You've asked for better pricing info in the dashboard, so we've added it. Any additional services you use (e.g. outbound SMS, SMS triggers, phone calls outside your usage and users outside your usage) now display a nifty pricing badge to help!

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As always, if you have any feedback, suggestions or comments. Head to our Feedback portal or send us a live chat. We love receiving feedback and hearing your feature requests. Some of our most popular features have been requested by our customers!

We've just pushed some updates to Studio Panel blocks:

View traffic incidents and reports in your local area. View incidents on a map or as a list. Detailed data includes incident start time, expected delay, expected clear time and incident distance.

Data is sourced from TomTom via worldwide providers/government agencies.

We've added base warnings for Australian locations using BoM data.

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If you have any suggestions, feedback or comments relating to these changes. Head to our feedback portal, or email us: support@studiio.io

We're getting ready to go live with our WhatsApp Business product, so this update focuses on some behind-the-scenes changes along with some visual updates.

We've updated our dashboard with some fresh new icons and some minor visual element enhancements.

Our dashboard is a little bit smarter thanks to our recent updates.

Your shows are laid out over your inbound communication timeline graph so you have a better reference for time.

Communication breakdown shows a better visualization of your communication channels.

We've launched a moderation queue for SMS/MMS messages!

Your presenters and staff can now report messages directly via your Studio Panels or dashboard, once reported the message is removed, and is shown in your moderation queue for further action (either restore the message or block the listener)

We're adding a schedule button next to your on-air and up next shows in the footer of your Studio Panel so you can quickly see your radio schedule and shows.

Perfect for your presenters wanting to plug future shows, or doing a quick lookup of who the last show was.

We have built our software, we've tested it twice, now we're waiting on Meta to determine if we're naughty or nice. WhatsApp Business is coming to Studiio.

In all seriousness, you'll soon be able to connect your WhatsApp Business account to Studiio. Receive messages from listeners via WhatsApp and reply directly from your Studio Panel.

Hey everyone,

The final month of the year, what a year it's been! A big welcome to new customers, and a big shout out to our BETA customers. We've received some great feedback lately and pushed some new updates to improve your Studiio experience. We welcome all feedback and suggestions!

You can now receive notifications in your browser or via our web app on mobile devices. Notifications currently support inbound SMS/MMS messages and chat messages.

SMS Notifications: Sent when an inbound SMS is received.

Chat Notifications: Sent when a new chat message appears in the chat window.

For desktop browsers:

For mobile devices:

iOS:

Android:

To enable notifications in the app, open it and navigate to Settings > Notifications and register the device.

We're still progressing towards a carrier swap in the coming months. This will introduce some new features to the phone system, better call quality, more edge nodes and more countries.

Head to our feedback board or email support@studiio.io.

Support will be available over the holiday break, but we will be on-demand so please be patient as we may take a little longer to reply to you.

This will most likely be our last update for the year. We hope you have a wonderful holiday period and enjoy the new year festivities!

See you in 2026! 🎉